Privacy Policy

Last updated: 27 November 2025

This is an English translation of our Dutch privacy statement. In the event of any discrepancy, the Dutch version prevails.

We are Eenvoud Media B.V., located at Frederik Hendrikstraat 23-hs, 1052 HJ Amsterdam, the Netherlands. We are a digital agency specialised in custom software, data solutions and AI integrations.

When you visit our website, request a quote or enter into a collaboration with us, we process personal data. In this statement we explain how we do that, why we do it and how we protect your privacy.

Questions? Feel free to email us at hello@eenvoud.nl.

1. Introduction

Eenvoud Media B.V. complies with the provisions of the GDPR (General Data Protection Regulation). We respect the privacy of all users of our site and ensure that the personal information you provide to us is treated confidentially.

2. What data do we collect and why?

We process personal data for different purposes, depending on the service you use.

A. For our administration and communication

When you become a client, we process contact details (name, email, phone, company details) for:

  • Preparing quotes and invoicing services.
  • Relationship management and communication about project progress.
  • Sending our newsletter (only with your consent).

B. For custom applications & hosting

For the development and hosting of web applications and websites, we often act as a Processor.

  • We store data that you or your end users enter into the applications we manage for you.
  • We make backups to prevent data loss.
  • We monitor server logs (IP addresses) for security and troubleshooting.

C. For data migrations & business intelligence (BI)

For these services we temporarily gain access to your internal datasets.

  • This data is used exclusively for the purpose of the assignment (migration, analysis or visualisation).
  • After completion of a migration or analysis project, temporary copies of datasets are removed from our local systems, unless otherwise agreed for maintenance purposes.

D. For AI integrations

When we set up AI solutions (such as chatbots or analysis tools) for you:

  • Data is processed via Large Language Models (LLMs) such as those of Google (Gemini) or OpenAI.
  • We configure these systems as much as possible to ‘Enterprise’ standards, meaning your data is not used to train these providers’ public AI models, unless explicitly stated otherwise.

3. Legal bases for processing

We process your data on the basis of the following legal grounds under the GDPR:

  1. Performance of the contract: To deliver the requested services (development, hosting, consultancy).
  2. Legal obligation: For example for our tax filings and record-keeping obligations.
  3. Legitimate interest: For securing our systems and improving our services.
  4. Consent: For sending newsletters (you can withdraw this at any time).

4. Security

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

  • Encryption: All data traffic runs over SSL connections (HTTPS).
  • Access control: Access to databases and servers is limited to essential personnel and secured with Multi-Factor Authentication (MFA).
  • Cloud security: We use reputable cloud providers with high security standards (ISO 27001).

5. Retention period

We do not keep your data longer than strictly necessary to achieve the purposes for which it was collected.

  • Client data: Retained for up to 7 years after the end of the relationship (statutory fiscal retention obligation).
  • Project data: Backups and project files are retained for the duration of the service agreement. After termination, they are destroyed or handed over within 3 months.

6. Sharing with third parties (Processors & Sub-processors)

Eenvoud Media B.V. does not sell your data to third parties. We only share data where necessary for the performance of our agreement or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement.

Key partners we work with are:

  • Hosting & cloud infrastructure:
    • Google Cloud Platform / AWS / DigitalOcean: For hosting custom applications, databases and backups. Where possible, data is stored within the EEA (European Economic Area).
  • AI providers:
    • Google (Vertex AI/Gemini) / OpenAI: For processing data within our AI integrations.
  • Office tools & communication:
    • Google Workspace: For email, calendar and file storage.
    • Moneybird: For accounting and invoicing.
    • MailChimp: For newsletters.
    • Project management tools: (e.g. Jira/Linear) for managing tasks around your project.
  • Analytics:
    • Google Analytics 4: For anonymous analysis of visitor behaviour on our own website.

7. Your rights

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing, to object to the processing of your personal data by Eenvoud Media B.V., and the right to data portability.

You can send a request for access, correction, deletion or data transfer to hello@eenvoud.nl. To verify that the request was made by you, we may ask for proof of identity. We will respond to your request as quickly as possible, and in any case within four weeks.

8. Cookies

Eenvoud Media B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on your first visit to this website. We use cookies with purely technical functionality (to make the website work) and to analyse your browsing behaviour so we can optimise our content. On your first visit to our website, we inform you about these cookies and ask for consent to place them.

9. Changes

The world of software and data changes fast. We reserve the right to amend this privacy statement. Changes will be published on this website. We recommend consulting this statement regularly so that you are aware of any changes.

Contact details:

Eenvoud Media B.V.
Frederik Hendrikstraat 23-hs
1052 HJ Amsterdam

E: hello@eenvoud.nl